Privacy Policy

Effective Date: [18/08/2026]

Slaney Healthcare Private Limited (“Slaney“, “Company“, “we“, “our” or “us“) values your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, process, disclose and safeguard your personal information when you visit or use our website, submit an enquiry, communicate with us, apply for distributorship, request product information or otherwise interact with us through the Website.

This Privacy Policy should be read together with the Website Terms & Conditions. By accessing or using the Website or voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information in the manner described herein, to the extent permitted by applicable law.

1. Information We Collect

Depending upon your interaction with the Website, we may collect personal information that you voluntarily provide to us, including your name, company or organization name, designation, email address, telephone number, postal address, city, state, country and any other information that you choose to provide while submitting enquiries, requesting quotations, applying for distributorship, downloading product literature or communicating with us.

We may also collect information relating to your business requirements, product interests, healthcare institution, distributor profile or any additional information that is necessary to respond to your enquiry or establish a business relationship.

In addition to information voluntarily submitted by you, certain technical information may be collected automatically when you access the Website. Such information may include your Internet Protocol (IP) address, browser type, operating system, device information, pages visited, referring website, date and time of access, browsing behaviour and similar technical information generated through cookies and other analytics technologies.

2. Purpose of Collection

The information collected through the Website is used to respond to your enquiries, provide information regarding our products and services, evaluate distributorship or partnership requests, process quotation requests, improve customer support, administer and maintain the Website, analyse Website performance, enhance user experience, conduct internal business analytics, comply with applicable legal and regulatory obligations, protect our legal rights and communicate with you regarding products, services, business opportunities, events or other information that may be relevant to your relationship with Slaney Healthcare.

Where permitted under applicable law, we may also use your information to send newsletters, promotional communications, product updates or marketing material. You may opt out of receiving such communications at any time by following the unsubscribe instructions included in such communications or by contacting us directly.

3. Communication with You

By submitting your contact details through the Website, you authorize Slaney Healthcare and its authorized representatives to communicate with you through telephone calls, SMS, WhatsApp, email or other electronic means for responding to enquiries, providing quotations, discussing distributorship opportunities, offering customer support, scheduling meetings, sharing product information and communicating business-related updates.

Such communication may also include follow-up interactions to better understand your requirements or to provide additional information regarding our products and services. You may withdraw your consent for promotional communications at any time; however, we may continue to communicate with you where such communication is necessary for responding to your enquiry, fulfilling contractual obligations or complying with applicable law.

4. Cookies and Analytics

The Website uses cookies, web beacons and similar technologies to improve functionality, remember user preferences, analyse Website traffic and enhance user experience. These technologies enable us to understand how visitors interact with the Website, identify areas requiring improvement and measure the effectiveness of our digital communications.

Most web browsers permit users to manage cookie preferences through browser settings. Please note that disabling cookies may affect the functionality or performance of certain features of the Website.

5. Disclosure of Information

Slaney Healthcare does not sell, rent or trade your personal information to third parties.

We may disclose your personal information to our group companies, affiliates, service providers, information technology vendors, customer relationship management (CRM) service providers, cloud hosting providers, logistics partners, marketing service providers, legal advisers, auditors, consultants and other professional advisers where such disclosure is reasonably necessary for the purposes described in this Privacy Policy.

We may also disclose personal information where required to comply with applicable laws, regulations, court orders, governmental requests or legal proceedings, or where such disclosure is necessary to protect the rights, property, safety or legitimate interests of Slaney Healthcare, its employees, customers or the public.

Any third party processing personal information on our behalf shall be required to maintain appropriate confidentiality and security measures consistent with applicable legal requirements.

6. Data Security

Slaney Healthcare maintains reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction or misuse. Such safeguards are periodically reviewed and updated in accordance with industry practices and applicable legal requirements.

While we endeavour to protect your information using commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the internet, and users provide information at their own risk.

7. Data Retention

Personal information shall be retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, to establish or maintain business relationships, to comply with contractual, legal or regulatory obligations, to resolve disputes, to enforce our legal rights or for such longer period as may be required or permitted under applicable law.

Upon expiry of the applicable retention period, personal information may be securely deleted, anonymized or archived in accordance with our internal retention policies and applicable legal requirements.

8. Your Rights

Subject to applicable law, you may request access to the personal information held about you, seek correction or updating of inaccurate or incomplete information, withdraw consent where processing is based upon consent, request deletion of your personal information where legally permissible, or raise concerns regarding the manner in which your information has been processed.

Slaney Healthcare shall endeavour to respond to such requests within a reasonable period, subject to verification of identity and any limitations imposed under applicable law.

9. Third-Party Websites

The Website may contain links to third-party websites, applications or online services for the convenience of users. Slaney Healthcare neither owns nor controls such third-party platforms and is not responsible for their privacy practices, content or security. Users are encouraged to review the privacy policies applicable to such third-party websites before providing any personal information.

10. International Transfers

Where operationally necessary, personal information may be processed or stored by service providers located outside India, subject to appropriate contractual, organizational and technical safeguards and in accordance with applicable laws governing cross-border transfers of personal information.

11. Children’s Privacy

The Website is intended for use by businesses, healthcare institutions, distributors and other adult users. It is not directed towards children. Slaney Healthcare does not knowingly collect personal information from individuals who are not legally competent to provide such information under applicable law. If we become aware that such information has been inadvertently collected, we shall take appropriate steps to delete it, subject to applicable legal obligations.

12. Changes to this Privacy Policy

Slaney Healthcare reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, business practices or technological developments. Any revised version shall become effective upon publication on the Website unless otherwise stated. Continued use of the Website following publication of the revised Privacy Policy shall constitute acceptance of such changes.

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at Ahmedabad, Gujarat, subject to applicable law

If you have any questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, you may contact:

14. Contact Us

Slaney Healthcare Private Limited

Corporate Office: Mondeal Heights, B-301&302, Sarkhej – Gandhinagar Hwy, Ramdev Nagar, Ahmedabad, Gujarat 380015

Email: info@slaneyhealthcare.com (or such other official email address as may be notified by the Company from time to time).